As a Keynote Speaker, I often ask my audience: exactly what IS your title? Or perhaps I should say titles plural since we’re often asked to wear many hats these days in our hustling, bustling work environment. And their answers? Are all over the board. Bottom line: No matter what your job title or description, ALL of us are in SALES. Oh, and if you don’t realize that SALES is the single, most important aspect of your job, then you will never experience the success you want and deserve. “Whoa now,” some of them reply, “No way. I don’t like, want to be in, have an Read More
Fun: It’s Secret to Success!
Forget What Anyone Tells You to the Contrary! by Connie Podesta Listen, there's all kinds of people in the world. Those who will lift you up and those who drag you down. And some who are quick to tell you that getting ahead, succeeding, doing a great job at work all has to be an effort in drudgery, dullness and nose to the grindstone. Truth is? Some of the most successful people on the planet LOVE what they do every day. They have FUN with it. And even the parts of work that are well -- WORK. They make it fun. They find a way to enjoy the day. I get it - don't get me wrong. Read More
Is Work and Life Balance a Myth?
How to Create More Time to Focus on What Really Matters While Ditching the Guilt! With Motivational Keynote Speaker Connie Podesta In a world that’s spinning at about 1,000 miles an hour (and 1,000 things at once) for most women, that whole elusive concept of ‘Life Balance’ seems like quite the slippery slope! So we wanted to tap into the humor, how-to’s and success strategies from one of the world’s top motivational keynote speakers, award winning authors, and an expert in the psychology of human behavior as it relates to relationships, change, communication, and life balance. – Connie Read More
#1 Key to Outstanding Customer Service—Understanding PEOPLE
Six Essential Elements to Adopt in Your Business By award-winning Keynote Speaker and Author Connie Podesta Bottom line: If you don’t understand PEOPLE-- customers, colleagues, leaders, owners, family, friends and YOURSELF, there is NO WAY you can ever experience success—at any level. Imagine just for a moment how much you, your team, and your franchise could accomplish if you understood WHY people do what they do and say what they say. Especially when it comes to your customers. Reality check: Customers are picky, internet savvy, impatient (even INSTANT gratification takes way Read More
Passive Aggressive Personality Issues?
Top Tips for Dealing with THESE Difficult People By Connie Podesta In any situation where you suspect passive-aggressive behavior, you must begin by first taking a close look at yourself and your dominant communication style. This is NOT to excuse them in any way, because their behavior is definitely unhealthy, non-productive, and usually hurtful. But we need to take an honest look at our own behavior to determine if we are possibly contributing to an environment that allows passive-behavior to grow and thrive. Passive-aggressives are reacting to us and to what they believe we are Read More
The Passive Personality: The Path of Least Resistance
More From the Life Would Be Easy Series... By Connie Podesta Passives take the path of least resistance by tuning out, ignoring, avoiding or backing away and withdrawing from people and situations rather than dealing with them head-on. I know they say the “meek shall inherit the earth” but it sure don’t make it any easier for the rest of us (or themselves for that matter) whether it’s in the workplace, at home, at a family gathering or dealing with customers. So let’s explore what’s going on inside this always intimidated, afraid-to-get-their-needs-met and often frustrating personality. Read More
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