By Hall of Fame Speaker Connie Podesta Nothing throws a wrench in a meeting like the sneers of passive-aggressive people. Sitting there, arms folded, huffing and puffing. But they never really say what’s bugging them. Ugh! The next move is yours, and it’s pretty clear-cut. If you don’t shut down that sabotaging behavior now, you’re basically giving them a free pass to be rude. They are getting away with it, and you’re letting them. The only solution is to take a stand—and take action. I know what you’re thinking now: “But Connie, I don’t like conflict.” I get it. Most people don’t. Read More
Quit Manipulating the People in Your Life
Quit Manipulating the People in Your Life
By Hall of Fame Speaker Connie Podesta “Me? Manipulative?! No way.” Before you assume this article is NOT about you, keep reading. We enter many of our conversations with desired outcomes. We want to get the project approved. Or land the big client. Or convince the rest of the family to choose the movie we want to see. Whatever it is, we infuse emotions as a tool to “manage” the course of our conversations. Many times, passion and enthusiasm can pave the road to positive results. But what happens if those conversation-managing emotions take a darker turn? I’m talking about Read More
Quit Allowing Yourself to Be Manipulated
Quit Allowing Yourself to Be Manipulated
By Hall of Fame Keynote Speaker Connie Podesta Oh, this topic is a doozy, but it’s universal. Everyone on the planet has come into contact with people who use manipulative emotions like hurt and anger to get their own way. Sometimes it’s obvious. Other times, interactions leave us blindsided by feelings of guilt or fear. No doubt about it, manipulative behavior can be powerful. It’s also a skill that gets tested and perfected from a very young age. I call it the “birth of a jerk” phase. Sounds harsh but stay with me here. Somewhere around three or four years old, kids begin testing Read More
Got Conflict? Start Using Assertive Communications
Got Conflict? Start Using Assertive Communications
by Connie Podesta, Hall of Fame Speaker In many of my keynote messages, I share with my audiences some facts about the psychology of human behavior—insights into why we do what we do, say what we say, and react the way we react. That’s handy information, because very few of us are flying solo through this world. We’re all interconnected. At work. At home. In our communities. If we want to get along and work effectively with other people (loved ones, friends, colleagues or neighbors), we need to learn how to be excellent communicators. Especially when we face conflict. And, quite frankly, Read More
Quit Underestimating the Importance of a Non-Disruptive Work Environment
Quit Underestimating the Importance of a Non-Disruptive Work Environment
Leadership: The Irony of Disruption by Business Motivational Speaker Connie Podesta Scan the pages of any business publication, and you’ll come away with the message that successful leaders are supposed to innovate. Disrupt. Push the envelope. Think outside the box. Break the rules. Oh yes, disruption is very trendy right now. Let’s dive into that. Businesses have played a bit of a semantics game with the word “disruption.” For most of our lives, disruption was something to be avoided because it led to discord, turmoil, and problems. Not a healthy environment in which to do work or Read More
Quit Talking So Much
Quit Talking So Much
By Communication Keynote Speaker Connie Podesta Raise your hand if you’re a “talker”. I know I’ve been guilty of it. I remember as a kid, a teacher saying to me that I wouldn’t amount to much because I talked too much! Fortunately for me, I grew up to be a keynote speaker, so I learned to leverage that particular skill! As a former therapist and human relationship expert, I’ve also learned a whole lot since those school days about what connects us and what divides us as human beings. As leaders, spouses, partners, parents, friends – all of those roles require communication skills. In Read More
Quit SELLING from a Place of Desperation Rather Than Success
Quit SELLING from a Place of Desperation Rather Than Success
By Sales Keynote Speaker and Human Behavior Expert Connie Podesta Bottom line? People want to buy from salespeople who project confidence, not desperation. In the video below, I share two personal stories of my experience as a new speaker. The first, an occasion where I acted completely out of desperation and literally ended up spending more to get myself to the multi-day event than I made. The other was when I ignored the completely blank you’ve-got-no-bookings calendar in front of me and answered an event manager’s question to whether I was available in July with two very strong Read More
Quit Underestimating Word of Mouth Marketing
Quit Underestimating Word of Mouth Marketing
By Sales Keynote Speaker and Human Behavior Expert Connie Podesta Word of mouth marketing is EVERYTHING. Why? Because it’s personal. It’s another human being putting their stamp of approval and trustworthiness on what you do – and then sharing why you’re the person to call with someone else! That’s powerful, especially in today’s world. It is true for almost every industry – doctors, lawyers, restaurants, salons, spas, real estate agents – you name it. It’s exceptionally important for salespeople. Many get into the mindset that they are in the business of whatever their product Read More
Connie Podesta: One of the Top 41 Motivational Sales Speakers
Connie Podesta: One of the Top 41 Motivational Sales Speakers
A huge thank you to Michele McGovern, and the team at ResourcefulSelling.com for the nod in this year's list of the Top 42 Motivational Speakers Who Can Energize Any Sales Team. What an honor to be in such illustrious company! I love sales and salespeople. Delivering the tools and insights that can help them not only increase production but develop strong, amazing long-term customer relationships that turn into customers for life is a passion. https://www.resourcefulselling.com/motivational-speakers/ Kudos to your team for your thoughtful research and article! It's an honor to serve Read More
Quit Moving on When the Sale is Closed
Quit Moving on When the Sale is Closed
By Connie Podesta, Hall of Fame Speaker Let’s be clear salespeople – if you’re only in it for the money, you’re leaving money on the table. How’s that for an attention-getter? Sales is an amazing industry, often with sky’s-the-limit earning potential, but you and I both know that there are plenty of people in it just for the quick dollar, not the long-term customer relationship. You know the ones, right? Those who literally move on to find their next deal before the ink is dry on the sale they just closed? Here’s what you are missing: The lifetime value of a client. Personally, more than Read More
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