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#1 Key to Outstanding Customer Service—Understanding PEOPLE

#1 Key to Outstanding Customer Service—Understanding PEOPLE

by Connie Podesta | Mar 10, 2026 | 10 Ways to Stand Out, Business As Usual Is Over, Leadership, Life Balance, Motivation, Relationship Builders, Stand Out Strategies

Understanding people is the leadership skill that drives stronger teams, better communication, and customer experiences that truly set organizations apart. Let me start with a truth that some leaders don’t always want to hear: if you don’t understand people—your...
Change Isn’t Coming — It’s Already Here (And It’s Non-Negotiable)

Change Isn’t Coming — It’s Already Here (And It’s Non-Negotiable)

by Connie Podesta | Nov 11, 2025 | 10 Ways to Stand Out, Balance, Business As Usual Is Over, Change, Leadership Speaker, Motivational Speaking

If you’re leading a team today, there’s one truth you can’t afford to ignore: Change isn’t optional anymore. It’s constant, rapid, and downright ruthless. That’s why organizations everywhere are asking me to come in — not just to help...
Quit Getting in Your Own Way

Quit Getting in Your Own Way

by Connie Podesta | Oct 20, 2025 | 10 Ways to Stand Out, Inspiration, Leadership, Life Balance, Life Would Be Easy, Motivational Speaking

Growth begins when you stop repeating what’s not working. Here’s how to quit the behaviors blocking your success. Let’s face it — becoming the best possible YOU is a full-time job. And no, there’s no shortcut, no quick fix, and no app for it (yet). As a therapist,...

One Holiday Down…Get Ready for Anything!

by Connie Podesta | Nov 30, 2011 | Life Would Be Easy

by Motivational Speaker Connie Podesta Phew!  One holiday down, a few more to go!  It was terrific to  see so much response from the last post about managing holiday family drama (without losing it) and dealing with those pesky little issues like guilt, control and...

Change. Deal with it.

by Connie Podesta | Feb 15, 2011 | 10 Ways to Stand Out, Business As Usual Is Over, Life Balance, Motivational Speaking

by Motivational Speaker Connie Podesta As a motivational speaker, clients often ask if I have a keynote topic about “How to Deal with Change.” And my answer is always “Yes, I do. It is a four-word workshop and the title is ‘Change. Deal With It!’” It...
connie@conniepodesta.com

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RECENT POSTS

Quit Asking the WRONG Sales Questions: Relators and Bottom Liners

Salespeople: Quit Making Excuses. START Making More Sales

The Psychology of Leadership: How to Lead People Well | Connie Podesta

Navigating Change with Resilience (and a Little Humor)

HAPPINESS Doesn’t PROCRASTINATE

The REAL Cost of a Negative Attitude

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connie@conniepodesta.com

Connie Podesta Presents, LLC
7200 Dallas Parkway, Suite 2022
Plano, TX 75026

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