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Quit Listening to Employee Complaints

Quit Listening to Employee Complaints

by Connie Podesta | Aug 2, 2018 | 10 Ways to Stand Out, Business As Usual Is Over, Keynote Speaker, Leadership, Motivational Speaking, Quit It Series, Stand Out Strategies, Therapy

by Leadership Keynote Speaker Connie Podesta Here’s a question for you. What are three words that make managers want to run the other way? Open Door Policy. The original intent of an “Open Door Policy” was to create a communication mechanism to ensure that employees...
Quit Avoiding Documentation

Quit Avoiding Documentation

by Connie Podesta | May 8, 2018 | 10 Ways to Stand Out, Business As Usual Is Over, Leadership, Motivational Speaking, Quit It Series, Stand Out Strategies

The Proof-Gathering Side of Leadership In courtrooms, decisions are made based on actual proof. Hard evidence. Indisputable facts. The same principle should apply to leaders who determine the next career steps for their employees. The key word there is “should.”...
Customer Service Problem? Maybe Not!

Customer Service Problem? Maybe Not!

by Connie Podesta | Mar 8, 2018 | Business As Usual Is Over, Leadership, Life Would Be Easy, Motivational Speaking, Quit It Series, Stand Out Strategies

Quit Ignoring Unacceptable Behaviors and Attitudes  by Leadership Keynote Speaker Connie Podesta Consider this scenario. When the report says customer satisfaction is way down, the manager wants to get to the bottom of it. The questions are fast and furious. Have the...
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