Forget What Anyone Tells You to the Contrary! by Connie Podesta Listen, there's all kinds of people in the world. Those who will lift you up and those who drag you down. And some who are quick to tell you that getting ahead, succeeding, doing a great job at work all has to be an effort in drudgery, dullness and nose to the grindstone. Truth is? Some of the most successful people on the planet LOVE what they do every day. They have FUN with it. And even the parts of work that are well -- WORK. They make it fun. They find a way to enjoy the day. I get it - don't get me wrong. Read More
#1 Key to Outstanding Customer Service—Understanding PEOPLE
#1 Key to Outstanding Customer Service—Understanding PEOPLE
Six Essential Elements to Adopt in Your Business By award-winning Keynote Speaker and Author Connie Podesta Bottom line: If you don’t understand PEOPLE-- customers, colleagues, leaders, owners, family, friends and YOURSELF, there is NO WAY you can ever experience success—at any level. Imagine just for a moment how much you, your team, and your franchise could accomplish if you understood WHY people do what they do and say what they say. Especially when it comes to your customers. Reality check: Customers are picky, internet savvy, impatient (even INSTANT gratification takes way Read More
Life Would Be Easy If It Weren’t For Difficult People…
Life Would Be Easy If It Weren’t For Difficult People…
By Motivational Speaker Connie Podesta Go on, it’s okay. Admit it! We all know that life would be a whole lot easier if we didn’t have to deal with those few (or many) difficult people we just can’t seem to avoid. I think you know who I’m talking about. What’s not okay is to give up something you need, want, or deserve because of their rude, obnoxious, sullen, and apathetic habits. Yes, I do mean “habits.” If you’re tired of playing their game, take charge of your life by taking a good look at yourself! You can not change them, but you can change what you do and how you act around Read More
Quit Getting In Your Own Way #1: Living in the Past
Quit Getting In Your Own Way #1: Living in the Past
How to Become the Best You - Tip #1: Quit Living in the Past By Motivational Speaker Connie Podesta There’s an old saying that I love by D.W. Williams, “Past experience should be a guide post, not a hitching post.” Boy – isn’t that the truth? Still living in the past? QUIT IT! We can’t change what was – not how we grew up, not past relationships, not lost friends or family members, not old hurts or old haunts or whether or not we came in first in whatever it was we were trying so hard to do once upon a time. I do understand that some of you have a legitimate right to be angry. To be Read More
Quit Searching for Happiness…
Quit Searching for Happiness…
That’s right. Cut it out. Too often we spend SO much time LOOKING for something to make us happy. Make us feel BETTER. Make us STRONGER. Make us more WHOLE. Guess what? It’s not OUT THERE. It’s right INSIDE you. Believe it or not you were born with all the key ingredients for happiness, success, strength and wholeness. Sometimes you’ve got to just dig down and find it. I’ve found that for a lot of people – the trick to that is to QUIT. Not give up, mind you, but rather to quit getting in your own way. Quit doubting. Quit over-analyzing. Quit sabotaging yourself. Quit denying Read More
Funny Thing About Perceptions…
Funny Thing About Perceptions…
By Motivational Speaker Connie Podesta While traveling this week I was reminded of how I came to write my book Texting Harry. It was an eye-opening story about one person’s willingness to re-think options, re-assess the desire to learn new things and re-evaluate how to fit into a future where change happens at the click of a mouse. Harry believed that texting was “stupid” and social media was a “waste of time.” It’s funny isn’t it? How sometimes perceptions can change and lives can change in the blink of an eye? I was on a plane and delayed, texting my husband, and “Grumpy Harry” as Read More