By Hall of Fame Speaker, Award Winning Author. Connie Podesta, CSP, CPAE While accountability is a common topic in organizations these days, I encourage my audiences to think about that concept as a promise. When employees are hired, they are essentially making a promise to the company to perform the duties of a particular job. It’s an emotional commitment as much as a legal contract. But if employees don’t consider themselves totally responsible for doing their jobs correctly, the promise is missing. The sense of commitment is lost. Trust erodes. And we all know it’s virtually impossible Read More
Quit Avoiding Realty
Quit Avoiding Realty
By Hall of Fame Speaker Connie Podesta The reality is? It’s not about anyone else. It’s not about your parents. Or your boss. Or your coworker. Or your childhood. It’s not about bad breaks, lack of luck, or whatever the heck the Joneses are up to. Your reality is up to one person and one person alone: YOU. Big question. As a former therapist and a keynote speaker who works with human beings all over the globe, I can tell you it’s a rare thing to find someone who asks, “Connie, what am I doing that is sabotaging my success?” That’s usually a step six conversation – right? A smarter Read More
Got Conflict? Start Using Assertive Communications
Got Conflict? Start Using Assertive Communications
by Connie Podesta, Hall of Fame Speaker In many of my keynote messages, I share with my audiences some facts about the psychology of human behavior—insights into why we do what we do, say what we say, and react the way we react. That’s handy information, because very few of us are flying solo through this world. We’re all interconnected. At work. At home. In our communities. If we want to get along and work effectively with other people (loved ones, friends, colleagues or neighbors), we need to learn how to be excellent communicators. Especially when we face conflict. And, quite frankly, Read More
Quit Underestimating the Importance of a Non-Disruptive Work Environment
Quit Underestimating the Importance of a Non-Disruptive Work Environment
Leadership: The Irony of Disruption by Business Motivational Speaker Connie Podesta Scan the pages of any business publication, and you’ll come away with the message that successful leaders are supposed to innovate. Disrupt. Push the envelope. Think outside the box. Break the rules. Oh yes, disruption is very trendy right now. Let’s dive into that. Businesses have played a bit of a semantics game with the word “disruption.” For most of our lives, disruption was something to be avoided because it led to discord, turmoil, and problems. Not a healthy environment in which to do work or Read More
Quit Talking So Much
Quit Talking So Much
By Communication Keynote Speaker Connie Podesta Raise your hand if you’re a “talker”. I know I’ve been guilty of it. I remember as a kid, a teacher saying to me that I wouldn’t amount to much because I talked too much! Fortunately for me, I grew up to be a keynote speaker, so I learned to leverage that particular skill! As a former therapist and human relationship expert, I’ve also learned a whole lot since those school days about what connects us and what divides us as human beings. As leaders, spouses, partners, parents, friends – all of those roles require communication skills. In Read More
Quit SELLING from a Place of Desperation Rather Than Success
Quit SELLING from a Place of Desperation Rather Than Success
By Sales Keynote Speaker and Human Behavior Expert Connie Podesta Bottom line? People want to buy from salespeople who project confidence, not desperation. In the video below, I share two personal stories of my experience as a new speaker. The first, an occasion where I acted completely out of desperation and literally ended up spending more to get myself to the multi-day event than I made. The other was when I ignored the completely blank you’ve-got-no-bookings calendar in front of me and answered an event manager’s question to whether I was available in July with two very strong Read More
Connie Podesta: One of the Top 41 Motivational Sales Speakers
Connie Podesta: One of the Top 41 Motivational Sales Speakers
A huge thank you to Michele McGovern, and the team at ResourcefulSelling.com for the nod in this year's list of the Top 42 Motivational Speakers Who Can Energize Any Sales Team. What an honor to be in such illustrious company! I love sales and salespeople. Delivering the tools and insights that can help them not only increase production but develop strong, amazing long-term customer relationships that turn into customers for life is a passion. https://www.resourcefulselling.com/motivational-speakers/ Kudos to your team for your thoughtful research and article! It's an honor to serve Read More
Quit Pressuring People to Buy
Quit Pressuring People to Buy
By Connie Podesta The world has changed. The way consumers buy has changed. That old school, “There are ONLY TWO left” tactics are out. The truth is consumers have OPTIONS now. There’s hardly anything that we can’t purchase online. So, the high-pressure, gimmicky, push people to purchase sales delivery will get you exactly the opposite results than what you want. I’m reminded of how many times I’ve gone into a car dealership only to have someone try the, “I’ve got to speak to my sales manager” routine. Now, when I want to purchase a car, I go straight to the manager and tell them I Read More
Quit Making Assumptions in Sales (and Life)
Quit Making Assumptions in Sales (and Life)
By Sales Keynote Speaker Connie Podesta You know the old saying about making assumptions – right? I won’t repeat it here, but let’s just say it doesn’t work out well for the person making them. In today’s world – assuming you know it all--can always read the room, the person, or the buyer – is doing you, and your sales, a disservice. I’ll give you a great example. I went to purchase a car for myself, and I brought my husband along. I knew what I wanted, and I was looking at the vehicles that had features that were most important to me when along comes the salesman. What does he do? Read More
Quit Listening to Employee Complaints
Quit Listening to Employee Complaints
by Leadership Keynote Speaker Connie Podesta Here’s a question for you. What are three words that make managers want to run the other way? Open Door Policy. The original intent of an “Open Door Policy” was to create a communication mechanism to ensure that employees would feel free to honestly discuss key issues without fear of retribution or, even worse, losing their jobs. In other words, not only would a leader’s door be open but, hopefully, so would their mind. However, over time that concept has expanded and become an excuse for some employees to also feel free to complain. About Read More
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