Quit Ignoring Unacceptable Behaviors and Attitudes by Leadership Keynote Speaker Connie Podesta Consider this scenario. When the report says customer satisfaction is way down, the manager wants to get to the bottom of it. The questions are fast and furious. Have the salespeople fallen down on the job? What’s the standard script for the customer service staff when calls come in? Are the clients becoming pickier because of the tough economy? Perhaps a competitor is starting to offer better products and features, so we are no longer measuring up. In the business world, there are Read More
Passive Aggressive Personality Issues?
Passive Aggressive Personality Issues?
Top Tips for Dealing with THESE Difficult People By Connie Podesta In any situation where you suspect passive-aggressive behavior, you must begin by first taking a close look at yourself and your dominant communication style. This is NOT to excuse them in any way, because their behavior is definitely unhealthy, non-productive, and usually hurtful. But we need to take an honest look at our own behavior to determine if we are possibly contributing to an environment that allows passive-behavior to grow and thrive. Passive-aggressives are reacting to us and to what they believe we are Read More
The Passive Personality: The Path of Least Resistance
The Passive Personality: The Path of Least Resistance
More From the Life Would Be Easy Series... By Connie Podesta Passives take the path of least resistance by tuning out, ignoring, avoiding or backing away and withdrawing from people and situations rather than dealing with them head-on. I know they say the “meek shall inherit the earth” but it sure don’t make it any easier for the rest of us (or themselves for that matter) whether it’s in the workplace, at home, at a family gathering or dealing with customers. So let’s explore what’s going on inside this always intimidated, afraid-to-get-their-needs-met and often frustrating personality. Read More
Life Would Be Easy…
Life Would Be Easy…
If It Weren't For AGGRESSIVE People By Motivational Speaker Connie Podesta Imagine yourself in a face-to-face confrontation with a football player, or a soldier, or even a bank robber. These are overbearing, powerful, and intimidating personalities when they are playing their respective roles. Aggressive is a good word to summarize the impact of such people. The Aggressive Personality – Manipulation Through Hurt and Anger One does not have to be physically intimidating to be considered aggressive. In the context of relationships, aggression may be expanded to include any Read More
Communication: The Good and the Bad
Communication: The Good and the Bad
Communication: The Good & The Bad By Motivational Speaker Connie Podesta Let’s face it – there’s some real intolerable, grumpy, difficult people in this world-- and more than likely you’re running into them on a daily basis thinking, “What the heck? Why do they have to be LIKE THAT?” Truth is, there are a whole lot of reasons they are and we’re going to walk you through the good, the bad and the ugly of it so that you can better steer clear of the ones that are over-the-top trouble and leverage the ones whose actions can help you. I’m also going to share how to assert yourself Read More
Life Would Be Easy If It Weren’t For Difficult People…
Life Would Be Easy If It Weren’t For Difficult People…
By Motivational Speaker Connie Podesta Go on, it’s okay. Admit it! We all know that life would be a whole lot easier if we didn’t have to deal with those few (or many) difficult people we just can’t seem to avoid. I think you know who I’m talking about. What’s not okay is to give up something you need, want, or deserve because of their rude, obnoxious, sullen, and apathetic habits. Yes, I do mean “habits.” If you’re tired of playing their game, take charge of your life by taking a good look at yourself! You can not change them, but you can change what you do and how you act around Read More
Quit Playing Emotional Games…
Quit Playing Emotional Games…
An Amazing Series on How to Become the Best YOU! Tip #3: Quit Playing Emotional Games By Motivational Speaker Connie Podesta Let there be no doubt—game-playing is a killer when it comes to keeping a relationship alive and healthy. It undermines the ability to love, trust, feel safe, fight fair, be vulnerable, experience intimacy, have fun together , work together, share ideas, discuss money, raise children, set values, and experience success. Healthy relationships are based on one thing...healthy communication, otherwise known as assertive-- or to get right to the point—ADULT Read More
Quit Getting In Your Own Way Tip #2: Quit Living in the Future
Quit Getting In Your Own Way Tip #2: Quit Living in the Future
By Motivational Speaker Connie Podesta So we have talked about how to Quit Living in the Past—letting go, releasing and forgiving, moving on, and taking back control of the here and now. But, for some people, living in the past has never been one of their particular obstacles. In fact, they deal with exactly the opposite… Which brings us to #2…Quit Living in the Future How many of you can relate to this? You are the ones who are one, two, even twenty steps ahead of yourself. Before you have even completed a project, your brain has already moved into fifth gear and you are on to Read More
Quit Getting in Your Own Way
Quit Getting in Your Own Way
Introducing An Amazing Series on How to Become the Best YOU! By Organizational Therapist, Executive Coach, and Motivational Speaker Connie Podesta Let’s face it – becoming the best possible you is a TALL order. As a speaker, therapist, counselor, coach and friend – there’s not much I haven’t seen in this wide, sometimes wonderful, often times chaotic world we live in. For thirty years I have observed, educated, trained, counseled, interviewed, influenced, been influenced by, learn from and listened to more than two million people…and unfortunately, the majority of those people tell me Read More
One Holiday Down…Get Ready for Anything!
One Holiday Down…Get Ready for Anything!
by Motivational Speaker Connie Podesta Phew! One holiday down, a few more to go! It was terrific to see so much response from the last post about managing holiday family drama (without losing it) and dealing with those pesky little issues like guilt, control and sometimes all out tantrums. So I thought it might be a great time to share another special “treat” with you. It’s sure to be better than cookies and WAY better than fruitcake! I want to share with you a little inside scoop on what makes people do what they do and say what they say so that you can better maneuver and manage Read More