By Hall of Fame Keynote Speaker Connie Podesta Oh, this topic is a doozy, but it’s universal. Everyone on the planet has come into contact with people who use manipulative emotions like hurt and anger to get their own way. Sometimes it’s obvious. Other times, interactions leave us blindsided by feelings of guilt or fear. No doubt about it, manipulative behavior can be powerful. It’s also a skill that gets tested and perfected from a very young age. I call it the “birth of a jerk” phase. Sounds harsh but stay with me here. Somewhere around three or four years old, kids begin testing Read More
Got Conflict? Start Using Assertive Communications
by Connie Podesta, Hall of Fame Speaker In many of my keynote messages, I share with my audiences some facts about the psychology of human behavior—insights into why we do what we do, say what we say, and react the way we react. That’s handy information, because very few of us are flying solo through this world. We’re all interconnected. At work. At home. In our communities. If we want to get along and work effectively with other people (loved ones, friends, colleagues or neighbors), we need to learn how to be excellent communicators. Especially when we face conflict. And, quite frankly, Read More
Quit Underestimating the Importance of a Non-Disruptive Work Environment
Leadership: The Irony of Disruption by Business Motivational Speaker Connie Podesta Scan the pages of any business publication, and you’ll come away with the message that successful leaders are supposed to innovate. Disrupt. Push the envelope. Think outside the box. Break the rules. Oh yes, disruption is very trendy right now. Let’s dive into that. Businesses have played a bit of a semantics game with the word “disruption.” For most of our lives, disruption was something to be avoided because it led to discord, turmoil, and problems. Not a healthy environment in which to do work or Read More
Quit Talking So Much
By Communication Keynote Speaker Connie Podesta Raise your hand if you’re a “talker”. I know I’ve been guilty of it. I remember as a kid, a teacher saying to me that I wouldn’t amount to much because I talked too much! Fortunately for me, I grew up to be a keynote speaker, so I learned to leverage that particular skill! As a former therapist and human relationship expert, I’ve also learned a whole lot since those school days about what connects us and what divides us as human beings. As leaders, spouses, partners, parents, friends – all of those roles require communication skills. In Read More
Quit SELLING from a Place of Desperation Rather Than Success
By Sales Keynote Speaker and Human Behavior Expert Connie Podesta Bottom line? People want to buy from salespeople who project confidence, not desperation. In the video below, I share two personal stories of my experience as a new speaker. The first, an occasion where I acted completely out of desperation and literally ended up spending more to get myself to the multi-day event than I made. The other was when I ignored the completely blank you’ve-got-no-bookings calendar in front of me and answered an event manager’s question to whether I was available in July with two very strong Read More
Quit Underestimating Word of Mouth Marketing
By Sales Keynote Speaker and Human Behavior Expert Connie Podesta Word of mouth marketing is EVERYTHING. Why? Because it’s personal. It’s another human being putting their stamp of approval and trustworthiness on what you do – and then sharing why you’re the person to call with someone else! That’s powerful, especially in today’s world. It is true for almost every industry – doctors, lawyers, restaurants, salons, spas, real estate agents – you name it. It’s exceptionally important for salespeople. Many get into the mindset that they are in the business of whatever their product Read More
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