by Leadership Keynote Speaker Connie Podesta Here’s a question for you. What are three words that make managers want to run the other way? Open Door Policy. The original intent of an “Open Door Policy” was to create a communication mechanism to ensure that employees would feel free to honestly discuss key issues without fear of retribution or, even worse, losing their jobs. In other words, not only would a leader’s door be open but, hopefully, so would their mind. However, over time that concept has expanded and become an excuse for some employees to also feel free to complain. About Read More
Exposure vs Speaking Fees
Exposure vs Speaking Fees
The Flip Side of Asking People to Work for Free You get what you pay for. There. I said it. Too harsh? Some might think so. As for me, I not only know my worth, as a professional keynote speaker for more than 25 years – I teach others to know THEIR worth. That’s hard to do when you agree to work for free. Imagine asking any other professional to do their job for no pay. Your plumber, doctor, hairdresser, or car service department – think about asking them to do their job for free in the hopes that someone might witness them devaluing themselves and their work. Can you see how that Read More
Connie Podesta Headlines ATD International Conference & Exposition Alongside Obama and Marcus Buckingham
Connie Podesta Headlines ATD International Conference & Exposition Alongside Obama and Marcus Buckingham
San Diego, CA: May 10, 2018: The ATD International Conference & Exposition boasted record attendance as headliners Barack Obama, Marcus Buckingham, and Closing Keynoter Connie Podesta delivered timely topics and cutting-edge strategies from the start of the 4-day conference to the closing session. The conference hosted more than 10,000 registrants who attended 300+ sessions, for more over 14 hours of education. Connie Podesta, MS, CPAE, CSP shared one of her most requested topics, Life Would Be Easy if it Weren’t for Other People, pulled from her acclaimed book of the same title. It Read More
Quit Avoiding Documentation
Quit Avoiding Documentation
The Proof-Gathering Side of Leadership In courtrooms, decisions are made based on actual proof. Hard evidence. Indisputable facts. The same principle should apply to leaders who determine the next career steps for their employees. The key word there is “should.” Unfortunately, it often doesn’t happen that way. I know that firsthand from my years of experience in HR. Leaders would show up to my office with an urgent request to fire a trouble-making employee, and I was more than happy to assist with that process. But when I asked for a copy of the file that documented the poor Read More
Customer Service Problem? Maybe Not!
Customer Service Problem? Maybe Not!
Quit Ignoring Unacceptable Behaviors and Attitudes by Leadership Keynote Speaker Connie Podesta Consider this scenario. When the report says customer satisfaction is way down, the manager wants to get to the bottom of it. The questions are fast and furious. Have the salespeople fallen down on the job? What’s the standard script for the customer service staff when calls come in? Are the clients becoming pickier because of the tough economy? Perhaps a competitor is starting to offer better products and features, so we are no longer measuring up. In the business world, there are Read More
Quit Underestimating Workplace Dynamics
Quit Underestimating Workplace Dynamics
Friends and Leaders: The Challenges of Changing Roles By Leadership Keynote Speaker Connie Podesta When workplace roles change, so do relationships. Which can make for some very interesting—and perhaps awkward—situations. Consider the impact. Your best friend on the team gets promoted. Or you get promoted. In a single moment, there’s a clear shift. Instead of being grab-a-beer-after-work-to-complain-about-the-boss co-workers, now one of you IS the boss. Throwing a new sense of accountability into the mix quickly changes the dynamic. Here’s the issue. When the line between Read More
Millennial Alert: How to Handle Older Folks in the Workplace
Millennial Alert: How to Handle Older Folks in the Workplace
12 Insights from Someone Who’s Been There, Done That By Motivational Business Keynote Speaker Connie Podesta I recently spoke to a large audience made up mostly of millennials. And they had tons of questions about working with “older people”. And I realized ... hey, that’s me! I am always teaching people how to deal with the millennials, but I never teach them how to deal with us. So, in fun, here are a few good tips when working with the rest of us that just might come in handy. Whichever side of the generational fence you’re on – these will be good tips to take with you! 13 Top Read More
CHANGE: It’s In Your DNA
CHANGE: It’s In Your DNA
Especially in Today’s World By Motivational Keynote Speaker and Human Behavior Expert Connie Podesta In my best-selling book 10 Ways to Stand Out From the Crowd, the first topic I tackle is CHANGE. That’s because it’s such a pivotal part of creating the life you really want. Change is scary, I get it. Our volatile world today is changing seemingly at the speed of light and we, as human beings, are desperately trying to do one of two things: embrace change and learn to adapt, or fight it with all that we have and stay stuck in the past. Since time most certainly will march on with or Read More
Don’t Hire Another Outside Speaker … Until You Read This
Don’t Hire Another Outside Speaker … Until You Read This
A Just Ask Connie Blog "Why waste money on outside speakers …" the email began. "What our team really needs is to hear from our own internal leadership team. An outside speaker doesn’t even understand our unique business." Not the first time I’ve heard those words. My response? Is usually, "Really? Let’s dig a little deeper and break those theories down a bit." First, "Why waste money?" You know, that’s a legitimate question and money can be misspent if… A: You hire the WRONG speaker. You know the drill. It’s time to choose a speaker but it’s "decision by committee" – and there’s Read More
Just Ask Connie: Why Your Audience Needs More Than Rah-Rah Motivation
Just Ask Connie: Why Your Audience Needs More Than Rah-Rah Motivation
"I'm planning an event for my company and I've been directed to find a ‘motivational speaker’ to open our conference. What does that mean exactly?" I get these kind of emails all the time. It's a great question. I get it. There’s a lot of confusion because the word "motivation" gets thrown around when it comes to speaking. No surprise, it’s one of the top words Googled when searching for a speaker. Let me make it a little easier. With more than 25 years in this business, I can tell you that there are three main types of speakers who fit under the category of Motivation. Content Read More
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