Quit Ignoring Unacceptable Behaviors and Attitudes by Leadership Keynote Speaker Connie Podesta Consider this scenario. When the report says customer satisfaction is way down, the manager wants to get to the bottom of it. The questions are fast and furious. Have the salespeople fallen down on the job? What’s the standard script for the customer service staff when calls come in? Are the clients becoming pickier because of the tough economy? Perhaps a competitor is starting to offer better products and features, so we are no longer measuring up. In the business world, there are Read More
Quit Leading Everyone the Same
Quit Leading Everyone the Same
Avoiding the Leadership “Golden Rule” Trap Read More
Quit Underestimating Workplace Dynamics
Quit Underestimating Workplace Dynamics
Friends and Leaders: The Challenges of Changing Roles By Leadership Keynote Speaker Connie Podesta When workplace roles change, so do relationships. Which can make for some very interesting—and perhaps awkward—situations. Consider the impact. Your best friend on the team gets promoted. Or you get promoted. In a single moment, there’s a clear shift. Instead of being grab-a-beer-after-work-to-complain-about-the-boss co-workers, now one of you IS the boss. Throwing a new sense of accountability into the mix quickly changes the dynamic. Here’s the issue. When the line between Read More
Millennial Alert: How to Handle Older Folks in the Workplace
Millennial Alert: How to Handle Older Folks in the Workplace
12 Insights from Someone Who’s Been There, Done That By Motivational Business Keynote Speaker Connie Podesta I recently spoke to a large audience made up mostly of millennials. And they had tons of questions about working with “older people”. And I realized ... hey, that’s me! I am always teaching people how to deal with the millennials, but I never teach them how to deal with us. So, in fun, here are a few good tips when working with the rest of us that just might come in handy. Whichever side of the generational fence you’re on – these will be good tips to take with you! 13 Top Read More
QUIT Settling for a Less Than ENGAGED Team
QUIT Settling for a Less Than ENGAGED Team
A Single Shift in Focus Can Dramatically Impact Results By Leadership Expert, Keynote Speaker and Author Connie Podesta What do we mean by engaged? Listens. Observes. Communicates. Offers ideas. And solutions. Appears happy most of the time. Enthusiastic. Works well with others. And likes their job. Most of the time me. Is that all? No way. One, they are more fun and easier to work with. Two, they contribute big time to a company’s bottom line. And three, they keep the energy rolling and the workplace on fire. How cool is that? Why are some employees engaged and others not? An Read More
Taking Care of Yourself is Smart Business
Taking Care of Yourself is Smart Business
A Leader-to-Leader Thought for the Day By Business Leadership Keynote Speaker Connie Podesta As leaders, we are aware that our employees will produce more. Sell more. Lead better. Collaborate easier. Increase production. And attract more customers when they are being positively supported, engaged, respected and encouraged. In other words, the better we are at creating and sustaining a healthy environment for our team, the healthier, happier, and more productive they will be. What we often forget, however, is that a healthy work/home environment always starts with a healthy Read More
CHANGE: It’s In Your DNA
CHANGE: It’s In Your DNA
Especially in Today’s World By Motivational Keynote Speaker and Human Behavior Expert Connie Podesta In my best-selling book 10 Ways to Stand Out From the Crowd, the first topic I tackle is CHANGE. That’s because it’s such a pivotal part of creating the life you really want. Change is scary, I get it. Our volatile world today is changing seemingly at the speed of light and we, as human beings, are desperately trying to do one of two things: embrace change and learn to adapt, or fight it with all that we have and stay stuck in the past. Since time most certainly will march on with or Read More
Don’t Hire Another Outside Speaker … Until You Read This
Don’t Hire Another Outside Speaker … Until You Read This
A Just Ask Connie Blog "Why waste money on outside speakers …" the email began. "What our team really needs is to hear from our own internal leadership team. An outside speaker doesn’t even understand our unique business." Not the first time I’ve heard those words. My response? Is usually, "Really? Let’s dig a little deeper and break those theories down a bit." First, "Why waste money?" You know, that’s a legitimate question and money can be misspent if… A: You hire the WRONG speaker. You know the drill. It’s time to choose a speaker but it’s "decision by committee" – and there’s Read More
Just Ask Connie: Why Your Audience Needs More Than Rah-Rah Motivation
Just Ask Connie: Why Your Audience Needs More Than Rah-Rah Motivation
"I'm planning an event for my company and I've been directed to find a ‘motivational speaker’ to open our conference. What does that mean exactly?" I get these kind of emails all the time. It's a great question. I get it. There’s a lot of confusion because the word "motivation" gets thrown around when it comes to speaking. No surprise, it’s one of the top words Googled when searching for a speaker. Let me make it a little easier. With more than 25 years in this business, I can tell you that there are three main types of speakers who fit under the category of Motivation. Content Read More
No SALES tips in Your Speech?
No SALES tips in Your Speech?
You’re Shortchanging Your Audience By Sales Keynote Speaker Connie Podesta There’s one outstanding reason why I weave a bit of sales strategy into every single talk I give: because everyone is in sales--they just don't know it. No matter what their job title, description, industry or organization--their ability to sell ( or not) is a game changer. First I teach them how to sell themselves! We dig deep into their personality-pros and cons. Strengths and weaknesses. Then we identify their style of communication. Then move into levels of confidence. And finally discuss their ability to Read More
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